Privacy policy

At Arc & Sphere, we prioritize your privacy and are committed to transparency in how we collect, use, and protect your information. This Privacy Policy outlines our practices and your rights regarding your personal data.​

1. Information We Collect

We may collect the following information:

  • Contact Information: Your name, email address, and any other details you provide when reaching out to us or initiating a project.​

  • Project Details: Files, images, notes, and preferences you share to facilitate our visualization services.​

  • Usage Data: Information such as your IP address, browser type, device details, and pages visited, collected through cookies and similar technologies.​

2. Purpose of Data Collection

We use your data to:

  • Provide and enhance our visualization services.​

  • Communicate with you regarding inquiries and support requests.​

  • Send updates if you've subscribed (with the option to unsubscribe at any time).​

  • Analyze website usage to improve user experience.​

Legal Basis (under GDPR): We process your data based on your consent, to fulfill contractual obligations, or when it aligns with our legitimate interests, such as improving our services.​

3. Cookies and Tracking Technologies

We utilize cookies to enhance your browsing experience and gather insights into website usage. You can manage or disable cookies through your browser settings.​

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers (e.g., hosting platforms, analytics services, payment processors) solely to support our operations. These partners are contractually obligated to handle your data securely and in compliance with applicable laws.​

5. International Data Transfers

Given our global operations, your data may be processed in countries outside your residence. We ensure that appropriate safeguards are in place to protect your information in accordance with relevant data protection laws.​

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.​

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.​

  • Request corrections or updates to your information.​

  • Request deletion of your data.​

  • Object to or restrict certain data processing activities.​

  • Withdraw consent where processing is based on consent.

  • Request data portability, where applicable.​

To exercise any of these rights, please contact us at hello@arcnsphere.com. We will respond promptly and in accordance with applicable laws.​

8. Children’s Privacy

Our services are intended for professionals and are not directed at individuals under 16. We do not knowingly collect data from children. If we become aware of such data collection, we will take steps to delete the information promptly.​

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.​

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date."​

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us.